1. Overview
Kieffer Consulting, LLC (“Kieffer Consulting,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit kiefferconsulting.com, contact us, submit a form, or otherwise interact with our services, and how we use and protect that information.
2. Information We Collect
We may collect information that you voluntarily provide, including your name, email address, telephone number, company name, service interests, project details, and any other information included in a form, email, call, or meeting request.
When you visit our website, we and our service providers may automatically collect technical information such as your IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location, and the dates and times of visits. We may use cookies, pixels, tags, and similar technologies for site functionality, analytics, security, and marketing measurement.
3. How We Use Information
We may use information to:
- Respond to inquiries and provide requested information;
- Evaluate potential projects and deliver our services;
- Schedule calls, meetings, and follow-up communications;
- Operate, maintain, secure, and improve our website;
- Measure website traffic, campaign performance, and user engagement;
- Send service-related or marketing communications where permitted by law;
- Comply with legal obligations and protect our rights.
4. Forms, CRM, and Service Providers
Information submitted through our website may be processed and stored through third-party platforms that support our business, including customer relationship management, form processing, scheduling, analytics, hosting, advertising, and email services. These providers may process information on our behalf under their own terms and privacy practices.
We may also disclose information when required by law, to protect our rights or the safety of others, in connection with a business transaction, or with your direction or consent. We do not sell personal information for money.
5. Mobile Information and Text Messaging
If you provide a mobile number and consent to receive text messages, we may use that number to respond to your inquiry, provide service updates, or send communications consistent with your consent. Message frequency may vary, and message and data rates may apply. You may reply STOP to opt out or HELP for assistance.
Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help deliver the messaging service.
6. Cookies and Your Choices
Most browsers allow you to block or delete cookies through browser settings. Blocking cookies may affect some website functions. You may also use available platform or device controls to limit certain analytics or advertising technologies.
You may ask us to update or delete information you have provided, or opt out of marketing emails by using the unsubscribe link in a message or contacting us. We may retain information when reasonably necessary for business, legal, security, or recordkeeping purposes.
7. Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security. We retain information only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by law.
8. Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can take appropriate action.
9. Third-Party Websites
Our website may link to third-party websites or services. We are not responsible for their content, security, or privacy practices. Review the privacy policy of any third-party service you use.
10. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.
11. Contact Us
For questions or privacy requests, contact Kieffer Consulting, LLC at jim@kiefferconsulting.com or 860-978-8198.